Jackson & Perkins was founded in 1872, when Charles Perkins, with the financial backing of his father-in-law, A.E. Jackson, started up a modest enterprise wholesaling strawberries and grape plants from a farm in Newark, N.Y. He also sold directly to local customers who stopped by the farm.
In those early days, when you bought a garden plant from Jackson & Perkins, chances were you would make your purchase directly from Charlie Perkins himself. He would always say, "If it doesn't grow for you, let me know." When a customer had problems with a plant, Perkins would provide either a replacement or a refund. To this day, every Jackson & Perkins plant is guaranteed to grow.